Employment experience
Product designer
Palantir ∙ August 2023 - Present
As a product designer at Palantir I work alongside Product Managers and Engineers to define product vision and user experiences. My goal is to ensure that products and features are shipped to exceptional standards.
Principle Product Designer
RVU [Uswitch / Confused.com / Money.co.uk] ∙ May 2017 - Sept 2022 5 years
Whilst responsible for the Uswitch energy switching experience our team successfully improved our overall conversion rate by ~2.5% absolute. This included an entire redesign of the switching process. Had the opportunity to lead a team in improving the Uswitch onboarding experience, resulting in a 300% increase in contactable account holders.
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Test and learn approach: Experience launching hundreds of iterative A/B tests
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Product ownership: Have created and lead teams on new product initiatives
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Department management: Supported leadership of design discipline since Nov 21’ [Team health, Social Co-Ordination, Inductions, Onboarding, Triage of design requests]
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People management: 3 years with 3+ direct reports, [inc. recruitment, appraisals, performance management, mentorship, training & salary reviews]
Co-Founder
Possible ∙ Aug 2019 - Oct 2019 3 months
Y Combinator submission for a tool that matches people who want to work overseas with their most relevant visa options. Our initial MVP was a painted door designed to collect purchase intent. We saw a 25% completion rate of our eligibility checker, a 4% sign-up rate, and a predicted average revenue per customer of £12.
Design and UX Manager
Photobox (Incubator) ∙ May 2011 - May 2017 6 years
As a design manager, I was responsible for design discipline across smaller brands (Sticky9, Paper-Shaker) and initiatives within PhotoBox Incubator. Key responsibilities included management of design team, relationships with freelancers, launching of new features and product conversation rate optimisation.